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Why You Should Ask About 24/7 On-site Apartment Maintenance in Indianapolis

It’s late at night, and while you’re cleaning up to go to to sleep, you hear a drip, drip drip. You look up, noticing a water spot on the ceiling that’s starting to grow ? Do you have an emergency line for maintenance? How many minutes will it take for them to get there? Should you have to wait until normal business hours? Or were you savvy enough to live in a complex with 24/7 on-site emergency apartment maintenance in Indianapolis?

What Is An Emergency Maintenance Request?

Master bedroom in Indianapolis apartments.

Hopefully, most of your apartment maintenance requests will be minor. You may see that your blocked tub drain needs a a tad bit more muscle than a squirt of Mr. Plumber. Or perhaps you accidentally put a dent in the drywall trying to hang your new TV. These are irritating snafus that can hang on until the next day instead of needing a rushed house call during the midnight hour.

Then there are those fixes that need instant attention. Forget about a leaky pipe and all your things in your one-bedroom apartment could get serious damage. A broken fire alarm can keep you -- and your next door neighbors -- restless all night. Emergency maintenance may also be warranted if your Other apartment companies route the emergency request to a voicemail box, which then goes to the front-office worker, who then calls a contract maintenance service,that then comes over to your home to assess the damage.

The response time between the differing systems can seem outrageous, especially when you’re thinking about your family’s safety . If your apartment building has 24-hour emergency maintenance, then a technician should arrive there as soon as possible or at a minimum give you an ETA. That’s so much better than waiting for hours hoping a contractor is on their way.

A Few Maintenance Questions To Ask On Your Apartment Tour

Exterior view of a Indianapolis apartment building.

While you tour your apartment and explore the luxurious apartment amenities in Indianapolis, make sure to ask about their maintenance procedures. Especially, ask these 3 questions:
  • Does your apartment have on-site technicians or will they use contract technicians?

  • Can you submit maintenance requests by online or phone?

  • What is the emergency maintenance plan of action ? How long does it take for someone to show up?

These are responses that you should understand before it’s midnight and you’re wading through the apartment flood from your upstairs neighbor’s bathtub.

The Line-Urban Flats on the Monon Provides 24/7 On-Site Apartment Maintenance

With The Line-Urban Flats on the Monon, we want you to feel safe and secure in your apartment. All our apartments have on-site maintenance that will complete most emergency needs 24/7/365. Contact us at (317) 659-6620 or push the “book a tour” button today!


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