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Five Questions To Ask During An Apartment Tour In Indianapolis

Going on an apartment tour is a necessary step in deciding if that a particular community is for you. But while you’re inspecting the apartment floor plan and closet space on your Indianapolis apartment tour, you should also use the time to ask your guide some probing questions. These questions work well to help you get a glimpse of the atmosphere and tenant service the complex can give. Your apartment will be where you call home for a while, and it’s nice to see just what you’re getting into. To begin, here’s a list of the five questions to ask on an apartment tour in Indianapolis.

What’s The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes advertise themselves as pet-friendly apartments in Indianapolis, but that term can mean many different things. Some units have restrictions on the type of dog breeds they allow or limit how many animals can be in the unit. Certain pet policies prohibit small animals, such as rats, hamsters, birds, or reptiles. And all pet policies most likely have a surcharge on rent for your pets -- and many may even have a cleaning fee when you move out.

Asking about the pet policy is very important if you live with a cat or dog, or you’re thinking of getting one in the near future. After all, your pet needs to be just as at home in the apartment as you are. But it's also a good question to ask on an apartment tour if you’re not a pet owner. That way, you know what critters you might run into on a consistent basis. Also think of asking what pet-friendly amenities complex has -- such as dog runs or free waste disposal stations.

How Will I Pay Rent And Utilities?

Many years ago, rent was usually paid by dropping off a check at the office. Now, there could be different ways to make a rent payment. Does the company have an app or can I use direct deposit? Can I put it on my credit card and acquire points for my rent payment? Some complexes might let you pay through trusted payment companies like PayPal or Venmo. Asking this question on an apartment tour can be critical for those who are traveling a lot or need a more convenient way to pay rent.

Understanding how the complex handles utilities can also save you headaches later on. What utilities come with rent? Are you able to roll utilities into my rent check? Are utilities, like water and gas, based on communal use or are they determined by each individual apartment? Can I pick the internet, phone, or cable providers, or do I have to use the same provider as everyone else in the community? These questions may seem cut and dry, but sometimes the answers can surprise you.

What Amenities Are Available?

Swimming pool in a JC Hart community

Your Indianapolis apartment tour should also include a quick tour. During your Indianapolis apartment tour you should also walk through the amenities and grounds. Although a short overview of what’s available is helpful, you may like to probe further into the details of the communities’ amenities.

If you’d like to work out in the early morning or late to accommodate your personal schedule, make sure you ask about the fitness center’s hours -- and when it’s most often used. Parents may like to see what the policy is for kids to use the fitness center or pool and hot tub. If you want an apartment that’s not only somewhere to sleep, but a community that enhances your lifestyle, it’s vital to ask amenity questions while on your apartment tour. What you learn may influence your final choice between two apartments in Indianapolis.

How Do I Request Maintenance?

Bedroom door of an apartment

Before you finish your apartment tour, be sure that you ask about how maintenance is handled. Maintenance policies and procedures can vary wildly, from 24-hour emergency response to outside repair that should be booked within normal business hours. Emergencies do crop up at times, but it’s how maintenance is able to respond that can deeply influence your living situation.

When you ask about maintenance, go ahead and be thorough. Does the complex have 24-hour on-site maintenance, or can they only do repairs during operating business hours? Who do I contact for an urgent repair need? Can I go online to complete request maintenance? And how will I be notified when they’re finished? You might even want to ask what work isn’t covered by maintenance, such as washer/dryer hookup or new paint.

What’s Parking Like?

Parking lot at a JC Hart community

When you’re taking your apartment tour in Indianapolis, remember to ask what where you park your car. Am I assigned a parking spot, or is it first come first serve? Do I need a sticker or hang-tag for my vehicle, and what happens if my family has multiple cars? Does the community have individual garages or carports? And remember to ask about the towing procedure. You’d hate to to get your ideal apartment, but find out that you have to go around the block for half an hour to get a curbside spot.

The Line Will Answer All Your Questions On Your Apartment Tour In Indianapolis

Schedule your tour with The Line today, and we’ll answer each of your questions while taking you through the perfect apartment home. Simply call (317) 659-6620 or click the “schedule a tour” button. And remember to ask your partner or roommates to , as they could have questions, too! Can’t visit the property? We offer virtual tours!

The Line-Urban Flats on the Monon
950 East 64th Street, Suite 1
IndianapolisIndiana 46220
Phone: (317) 659-6620
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Office Hours
  • Monday  9:00 AM - 6:00 PM
  • Tuesday  9:00 AM - 6:00 PM
  • Wednesday  9:00 AM - 6:00 PM
  • Thursday  9:00 AM - 6:00 PM
  • Friday  9:00 AM - 6:00 PM
  • Saturday  10:00 AM - 5:00 PM
  • Sunday  CLOSED
Apartments Close to Indianapolis, IN
J.C. Hart is an equal housing opportunity provider.
The Line-Urban Flats on the Monon
The Line-Urban Flats on the Monon is a luxury apartment community located at E 64th St and Westfield Blvd in Indianapolis. Owned and operated by the J.C. Hart Company, we're dedicated to helping our Residents feel at home. We offer various floor plans and amenities to fit any lifestyle, and our Residents love living near the Monon Trail.
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